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Creating an account for Flosum Support

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To create an account for Flosum to troubleshoot or perform other work for your organization:

  • Create an account with the email address admin@flosum.com
    • Open up the IP address for this account
      • from Setup navigate to Users and select the associated Profile for that user. Under the Login IP Ranges section set the IP range from 0.0.0.0 to 255.255.255.255.
  • Give access to Flosum application for this account. 
    • Go to Setup - Installed Packages
    • Scroll to Flosum in the list and click on Manage Licenses link next to it. 
    • Click on Add User to add the newly created user

 

Once the work is completed you may disable the account.

 

 

See Also

 

How To Get Help from Flosum

 

Implementation Guide

 

Release Notes, November 2016

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